French speaking Customer Care Officer (FOREX) - Limassol
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Advance Career ltd on behalf of our client a leading CySEC registered investment firm who is seeking to recruit a French Speaking Customer Care Officer;Responsibilities:Dealing with clients’ inquiries via live chat, email and telephoneAssisting clients with queries and questionsResolve product and service related issues promptly and professionallyPromoting available products and services to clientsInteracting with other departmentsContribution to team effort by achieving targeted results
Qualifications:Degree in a business-related fieldMinimum 2 year experience in a similar job roleFluency in English and FrenchExcellent communication and interpersonal skillsOutstanding customer communication skillsStrong organizational and analytical skillExcellent computer literacyShift work as per the below rotation:Day shift (08:00 - 16:30)Afternoon shift (16:00 - 00:30)
An attractive remuneration package to the successful candidate.