Customer Support Specialist

  • Limassol
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Title

Customer Support Specialist

Category

Internet & New Media

Employment Type

Full Time

Available Positions

1

Location\(s\):

Limassol

Posted On:

21/03/2016

Contact Details

Company

TRAFFIC STARS LTD

Contact Person

Natalia

Address

132 Arch\. Makariou III, 3021 Limassol, Cyprus
Limassol

Phones

25760842

Email

[email protected]\.com

Job Description

We are now looking for experienced Customer Support Specialist to join one of our web-based entertainment projects based in Limassol\. The company offers and excellent working environment, a competitive remuneration package and the chance to work for a developing international company\. Responsibilities:

Answer Customer Support emails quickly and efficiently
Handling and resolving customer complaints
Investigate complaints about unauthorized behavior of users
Report bugs to technical team
Report abnormal increase in complaints to management team

We offer:

Convenient office in the center of Limassol;
No dress-code and bureaucracy;
Young and energetic team;
Career growth and professional development;
Medical insurance, corporate mobile number;
Free lunches\.

If you are interested in the above position, please send your CV at the following email address: [email protected]\.com

Required Qualifications

Minimum 2-year experience in Online Customer Support
Excellent English Language skills \(Native English speaker is an advantage\)
Second Language will be considered a plus
Ability to work a flexible schedule
Ability to work under pressure and meet deadlines
Excellent written and spoken communication skills
Understanding of online payments, refunds, chargebacks and fraud
Job Company TRAFFIC STARS LTD
Job Count 1
Job Type 1